…Expertise for Your Success
Reliable Inspections and Data Management Services for Industrial, Commercial, & Municipal Needs.
Diversified Inspection Resources Inc.
SAFETY
Diversified Inspection Resources Inc. (DIR) is committed to promoting health and safety at all levels. Management and supervision are responsible for ensuring safe and healthy work environments, without exception, for all of our employees. The overall goal is to carry out our work with Zero harm to personnel or the environment.
The way we treat our client’s, our staff, and our neighbors reflects on who we are, what we believe in, and how we do our work. At DIR, we are committed to providing and maintaining a healthy and safe workplace to ensure everyone returns home injury-free each day.
We recognize that our work involves potential risk, but we believe that we can manage risk through a dynamic health and safety management system.
Our senior leadership has pledged their accountability for our health and safety performance.
DIRs’ Health, Safety, and Environment (HSE) Program is the cornerstone of our Health and Safety Management System. The HSE’s Program objective is to eliminate injuries, property loss, and environmental damage by aligning work processes, systems, and behaviors, so our employees have the necessary guidance and knowledge to complete every task safely - every time. To meet this objective, DIR has developed advanced practices and tools to protect employees by not only meeting or exceeding industry and government standards and regulations, but by striving for best practices and always putting safety first.
Everyone working for DIR is responsible and accountable for DIRs’ Health, Safety, and Environmental performance. Management, supervisors, employees, contractors, and sub-consultants are expected to thoroughly understand their roles and responsibilities as outlined by DIRs’ HSE Program, and to comply with the practices of the Health and Safety Management System. DIRs’ senior leadership is committed to continuous learning and improvement in the area of health and safety, and in all aspects of our business.
Our Partners
carbon Footprint initiave
OUR COMMITMENT TO SUSSTAINABILITY
Diversified Inspection Resources is driven by a powerful vision – to provide sustainable infrastructure services that leave a lasting impact on our planet. We believe in taking bold steps towards a greener tomorrow, and that starts with our own commitment to sustainability. It’s not just a goal; it’s our unwavering mission to pave the way for a more eco-conscious future.
With the ever-growing challenges posed by climate change and escalating energy demands, we stand firm in our determination to find innovative ways to better our environment. From mitigating sewer failures to conducting business through our “Carbon Footprint” initiative, our focus on sustainability is woven into every aspect of our journey.
Introducing the Carbon Footprint
At DIR, our commitment to sustainability drives us to push the boundaries of innovation with our groundbreaking Carbon Footprint Initiative. We’re transforming the utilization of inspection equipment to create a lasting positive impact on the environment. This revolutionary approach makes our goal simple yet profound – to minimize our ecological footprint and create a cleaner, greener world. By embracing this initiative, we’re revolutionizing sewer inspections and redefining what it means to be environmentally responsible. Our cutting-edge solutions are designed to drastically reduce greenhouse gas emissions by decreasing the need for large trucks and multiple vehicles during inspections. As a result, we’re preserving precious energy resources, as well as making significant strides towards combating climate change.
remote video inspectIons
Atex Certifications
As part of Diversified Inspection Resources continued commitment for Safety Excellence. Diversified Inspection Resources has acquired the appropriate NRTL’s (Nationally Recognized Testing Laboratory) certificates for each component that will be used in both the United States and Canada. Each of the components intended for use in Canada and the US has been voluntarily tested according to the relevant UL (Underwriters Laboratories) and CAN/CSA (National Standard of Canada published by the Canadian Standards Association and approved by the Standards Council of Canada) and IEC (International Electrotechnical Commission) standards.
Industrial Inspections
Through the use of cutting-edge Remote Video Inspection (RVI) technologies, DIR offers the following capabilities and inspection services:
Safely inspection of assets and confined spaces where Volatile Organic Compounds (VOCs) are present.
DIR provides a full line of Explosion Proof Video Inspection Services for the Petrol Chemical, Refinery, and other Industries. Utilizing Explosion Proof Technology and Individually Pressure Encapsulated System Components.
DIR can perform safety critical inspections of Class 1 Division 1 Group C&D / ATEX Zone 1 and 2 Assets in both Canada and the US
DIRs Explosion Proof Remote Video Inspection (RVI) Cameras are mounted on specialty designed Explosion Proof Transporters (Crawlers), which are designed for thorough and safe inspections of Pipelines, Fuel Gas Lines, Natural Gas Pipelines, Oil and Hydrocarbon Transmission Lines, Refinery Industrial Waste Lines (Industrial Sewer), ranging from 4” to 36” in diameter, or any other piping assets with Volatile Atmospheres.
DIRs Explosion Proof Remote Video Inspection (RVI) Cameras can also be mounted on specialty designed Explosion Proof Adaptors which are designed for thorough and safe inspections of vertical assets like Cokers Drums, Vaults, Chambers, Stacks, Manholes, Catch Basins, Lift Stations, or any other assets with Volatile Atmospheres.
Using NASSCO’s PACP Reporting Standards, DIR accurately reports on existing pipe and asset conditions and provides an accurate baseline for future inspections.
Residential Inspections
Our team of experts specializes in remote video inspection analysis for potential buyers, sellers, and current homeowners. We'll provide you with a comprehensive report of your video inspections that includes any issues or concerns we find, so you can make informed decisions about your property. Our portfolio of local contractors can also support your team in performing the Remote Video Inspections.
Commercial Inspections
We offer comprehensive remote video inspections analysis for businesses of all sizes. Our inspection reports cover everything from structural integrity to sewer drainage pipes and beyond. We'll help your codes officers/inspectors ensure that your assets are safe and to code. Our portfolio of local contractors can also support your team in performing the Remote Video Inspections.
New Construction Inspections
We offer consultation of each clients new underground Construction Completion Certificate (CCC) for completed construction projects to help ensure that everything is up to code. Our team will work with you throughout the construction process to identify any potential issues during construction and before they become major problems. Our portfolio of contractors can also support your team in performing your final CCC inspections in the field.
Data-driven Deliverables
Our inspections go beyond visuals by transforming field data into actionable intelligence. Clients receive clear digital reports, annotated video evidence, and integration-ready data that supports asset management platforms, helping prioritize maintenance, reduce risk, and optimize long-term infrastructure performance.
laser profiling services
LASER PROFILING ASSESSMENTS
Diversified Inspection Resources offers a variety of sophisticated laser profiling services for both Atex (Class 1 Division II) and Non-Atex environments to assist in the following ways:
Utilizing highly sophisticated Laser Measurement Technology, DIR can geometrically profile the inside of buried pipelines. The captured profile data is analyzed to verify for: proper pipe installations, quality defects, partial collapses, possible erosion or corrosion, remaining pipe integrity or pipe life, potential lining or remediation strategies.
For the LaserScan measurement, the camera is aligned with the inner pipe wall so that the distance to the camera is determined on the basis of two laser points. The entire profile is measured and any deviations in the sewer reach are recorded while the equipment is reversing out of the pipe with the camera simultaneously rotating. The data is then evaluated by the software and output in the form of a report and graphics.
Laser Ring Measurement Software provides pinpoint accuracy so that point repairs can be made, as necessary.
DIR’s use of Laser Measurement Technology detects a wide variety of different problems that can exist within a pipeline such as:
- Location of a Separated or Offset Joints,
- Location of a Leaks,
- Location of a Broken Pipe,
- Location of a Root Intrusion,
- Location of Excessive or Impeded Water Flow,
- Location of Bellies in a Pipe,
- Location of Debris or Obstructions (Sand Infiltrations),
- Determine Locations of Service Connections (Including ID Service Connection),
And more…
Profile analysis with IKAS evolution
The software platform is modularly expanded to include the functions of profile analysis and deformation measurement. The data is used to gain insights that go beyond purely optical inspection. The results can be visualized with descriptive graphics and output in individually configurable reports.
manhole inspections/vertical inspections
Manhole Inspection Services
Diversified Inspection Resources RV Max 360 HD Assessments are achieved by utilizing the next-generation 360° inspection camera technologies. these can assist with:
- Inspection of manholes, vaults, lift stations , etc.
- Manhole Inspection Services and Video Inspections of manholes up to 26’ (8M) in depth.
- Each RV-MAX 360 footage video is processed utilizing advanced AI technology from Pallon transforming your field inspection into a comprehensive MACP-compliant report through sophisticated deep learning models and 3D vision algorithms, delivering unmatched accuracy and professional-grade MACP Level 2 analysis.
Vertical Asset Inspections
Diversified Inspection Resources offers Vertical Asset Inspections utilizing the vertical adapter as a direct connection of a pan and tilt camera, direct to the camera cable to inspect horizontal and vertical assets, manholes, lift stations, vaults, special constructions, and vertical pipes such as water well casings. The camera adapter is certified for Atex Inspections.
- Inspection of manholes, vaults, lift stations , coker structures, tanks, etc.
- Vertical Inspection Services and Video Inspections of manholes up to 984’ (300M) in depth, and 412' (125M) in diameter.
- This video inspection system enables detailed asset Inspections with standardized documentation utilizing NASSCO’s MACP & PACP Standards, and/or a Custom Asset Template as per the Client’s technical requirements.
quickview inspections
Triage Pipe and Asset Maintenance
Introduction To Quickview HD Assessments:
When you need a high-level inspection of your collection system Quickview HD assessments are there for your team. With the use of Quad-Haloptic technology it enables our teams to illuminate up to 400’ of straight pipe, giving your team a better look at your collection system.
Quickview HD Assessments are achieved by using portable HD zoom cameras that helps your team rapidly understand sewer and storm-water collection system conditions. It allows you to look deep within a pipe from a manhole to:
- Diagnose emergency call-outs
- Avoid putting a person into a confined space entry (potentially harmful environment)
- Prioritize CCTV, cleaning, and rehab activities
- View pipes that are too deteriorated for a crawler
Even with the right tools, standard-compliant sewer inspections can be costly that generally require a lot of time and resources. Many of our client’s only require a general understanding of a pipe or manholes condition which will allow them to prioritize cleaning, assessment, and/or remediation.
Communities across Alberta have turned to DIRs Quickview HD assessments to assist with that need. DIRs use of high-powered Quad-Haloptic light and HD cameras helps our Certified NASSCO Technicians assess sewer condition rapidly and affordably, making it ideal to prioritize cleaning and rehab activities, conserving CCTV resources, and avoiding confined space entry.
This efficient cost-effective assessment also allows the client to know what shape their system is in today, and allows clients the time required to plan, engineer, or allocate budgets for the future where they are most needed to keep their systems working.
Third-party coating inspection services
NACE-Certified Third Party Coating Inspections
Diversified Inspection Resources provides independent, AMPP (formerly NACE International / SSPC) Certified third-party coating inspections, coating consultations, and project management services to ensure protective coating systems are applied in full compliance with project specifications, industry standards, and regulatory requirements. Our inspectors deliver objective oversight throughout surface preparation, application, and curing processes, verifying quality, safety, and long-term asset protection. By identifying issues early and documenting compliance, we help clients minimize risk, reduce rework, and extend the service life of critical infrastructure.
AMPP (formerly NACE International / SSPC) Certifications
Each of Diversified Inspection Resources Certified AMPP Coating Inspectors demonstrate advanced knowledge and competency in the inspection of protective coating systems. Each certified inspector has completed the AMPP (formerly NACE International / SSPC) Coating Inspector Program (CIP) which includes Level 1, Level 2, and Level 3 certifications, covering inspection procedures, surface preparation, environmental monitoring, coating application, testing, documentation, to industry standards such as SSPC, ASTM, and ISO. These certifications ensure each and every inspector is qualified to perform independent, third-party inspections that verify compliance, quality, and long-term corrosion protection.
What is Industrial Coating Inspection, and why is it important?
Diversified Inspection Resources industrial coating inspection services is a structured evaluation of protective coatings applied to industrial assets (such as steel structures, tanks, pipelines, and concrete surfaces). It confirms that the coating system meets the specified standards, was applied correctly, and is performing as intended. It is important because these coatings act as a key defence against corrosion, abrasion, chemical exposure and environmental damage—without proper inspection, the risk of failure, costly repair or downtime increases significantly.
What services does DIRs' coating inspection team provide?
Diversified Inspection Resources offers specialized third-party services focused on the quality assurance and verification of coating systems. This includes reviewing coating specifications, monitoring surface preparations, measuring film thickness, detecting defects (such as pinholes, holidays, and adhesion failures), and producing detailed inspection reports. These services help asset owners ensure contractors meet the required standards and that the protective coating will deliver the expected lifetime.
What are typical methods and tools utilized by Diversified Inspection Resources while performing coa
During an DIR industrial coating inspection, several methods and tools are used:
- Visual inspection for defects such as blisters, runs, and pinholes.
- Dry film thickness (DFT) and wet film thickness (WFT) measurements to assess coating thickness.
- Holiday detection and surface profile measurement to ensure the coating has full coverage and proper substrate roughness.
Recording environmental conditions (temperature, humidity, dew point) and verifying correct surface preparation.
How often should a coating inspection be performed, an what triggers additional inspections?
A coating inspection should occur at key project milestones: before coating application (pre-inspection), during application (in-process), immediately after (post-application), and then periodically during service life. The exact frequency of routine inspections depends on asset criticality, the environment, and the coating system. Additional inspections should be triggered by events like visible damage, unexpected environmental changes, asset modification or repair, or any indication of coating performance issues (e.g., corrosion, blistering, delamination).
AI coding services pipeline (pacp)
AI Coding Services Pipeline (PACP)
DIR provides end-to-end management of AI-based coding and analysis for sanitary and stormwater pipeline CCTV inspections through the AI Pallon platform. Our service supports the full inspection data workflow, including data integration, quality control, AI-assisted defect coding, technical reviews, validation, and final reporting. All deliverables are reviewed to ensure compliance with client requirements and applicable NASSCO PACP. standards.
By combining Pallon’s advanced AI capabilities with DIR’s technical oversight and pipeline inspection expertise, we enable asset owners to achieve faster turnaround times, with consistent defect classification, and reliable condition assessments. This results in inspection data that can be confidently used to support maintenance planning, rehabilitation prioritization, and long-term investment decisions.
At the heart of Pallon's AI technology, deep neural networks are responsible for reliably detecting, localizing, and quantifying all defects within our clients sewer pipes. Pallon's models are capable of distinguishing more than 300 main and subclasses of defects, which enables the reporting of all damages required by NASSCO PACP coding standards. Pallon's neural networks are trained on massive amounts of data: millions of images gathered in hundreds of different cities around the world.
To accurately locate each detected defect in the real-world, Pallon AI software builds a detailed 3D reconstruction of each pipe. Their state-of-the-art computer vision pipeline technology tracks hundreds of thousands of key-points in pipe images to recover the position of the robot and the shape and structure of the pipe with millimeter precision.
To get the best possible view of the pipe, Pallon developed algorithms to automatically select the regions of the image with the best exposure and sharpness and crop out water drops on the lens.
AI Coding services manholes (MACP)
AI Coding Services Manholes (MACP)
DIR provides end-to-end management of AI-based coding and analysis for manhole Level 2 inspections through the Pallon AI platform. Our service supports the complete inspection data workflow, including data integration, quality control, AI-assisted defect coding, technical reviews, validations, and final reporting. All deliverables are reviewed to ensure alignment with client requirements and applicable NASSCO MACP Level 2 standards.
By combining Pallon’s advanced AI capabilities with DIR’s technical oversight and manhole inspection expertise, we enable asset owners to achieve faster turnaround times, consistent defect classification, and reliable condition assessments. This delivers inspection data that can be confidently used to support maintenance planning, rehabilitation prioritization, and long-term asset investment decisions.
AI asset management
AI Asset Management
DIR delivers comprehensive AI-driven asset management services for pipeline and manhole networks through the Pallon platform. Our service supports the entire asset life-cycle, including data integration, AI-based condition assessments, defect validations, and asset performance reporting. By leveraging Pallon’s advanced AI analysis alongside our asset management expertise, we provide accurate, consistent insights into network conditions, risks, and prioritization, enabling asset owners to optimize maintenance planning, rehabilitation programs, and long-term capital investment decisions.
REMEDIATION CONSULTANTS
Remediation Consulting Services
Diversified Inspection Resources has Subject Matter Experts who have been servicing the Industrial, Refinery, Commercial, and Municipal sectors for a combined experience of over three (3) decades. DIR provides inspection and rehabilitation consultations for pipeline assets, stormwater and wastewater appurtenances such as vault - manholes - sumps and chambers, and refinery and industrial appurtenances such as oily water sewer (OWS) - coker towers - tailing lines - dewatering wells - firewater pipes & tanks, to name a few.
Our services do not stop there we also have a diverse team of coating inspectors who can provide remedial consultation on the coating of all infrastructures detailed above, and more....
DIR also has a large pool of subcontractors who perform new emerging trenchless technologies such as Pipe Bursting, Cured-in Place (CIPP) lining, Trenchless Spot Repairs, Sliplining, Fold-and-Form Lining, Spray-On Linings (manholes and structural coatings), Epoxy Coatings, Chemical Grouting (infiltration control), to name a few. We utilize these relationships to make sure the most appropriate and cost-effective remedial strategies are considered as part of the consultation and reporting structure.
The inspection reports then assist each client in managing and choosing the appropriate engineering professional to design and build Engineering Work Packages (EWP) and Construction Work Packages (CWP) for their remediation project.
NASSCO ITCP Cured-in-Place Pipe (CIPP) Lining Inspections
Our NASSCO ITCP-certified CIPP Lining Inspectors at Diversified Inspection Resources provide independent, knowledgeable, and detail-oriented oversight to ensure every cured-in-place pipe installation meets industry standards and project specifications. With a strong understanding of NASSCO guidelines, ASTM requirements, and manufacturer recommendations, our inspectors verify proper materials, installation procedures, curing methods, and final liner quality. Through thorough documentation, clear communication, and unbiased reporting, Diversified Inspection Resources helps protect asset owners, contractors, and municipalities by delivering reliable quality assurance and long-term confidence in CIPP rehabilitation projects.
Pipe Remediation Consultants
DIR Pipe Remediation Consulting refers to our industry professional services focused on evaluating, planning, and guiding the repair, rehabilitation, or management of pipelines and piping systems. Our consultants help owners/operators ensure safety, regulatory compliance, and long-term performance of pipelines, whether for utilities, industrial facilities, or oil & gas infrastructure.
These include analyzing pipeline condition using advanced technologies (e.g., remote video inspections, ultrasonic testing of exterior coatings, etc.) This information is utilized in developing integrity management plans, risk assessments, and mitigation strategies and recommending rehabilitation or remediation options — such as internal linings, coatings, or trenchless repairs — or overseeing remediation design and implementation. Our project managers and coordinators can then assist with project planning, cost estimating, contractor coordination, regulatory submission, and quality oversight
NASSCO ITCP Manhole Coating Inspections
Our NASSCO ITCP-certified Manhole Coating Inspectors at Diversified Inspection Resources provide independent, knowledgeable, and detail-oriented oversight to ensure every manhole coating installation meets industry standards and project specifications. With a strong understanding of NASSCO guidelines, ASTM requirements, and manufacturer recommendations, our inspectors verify proper coating materials, installation procedures, curing methods, and final coating quality. Through thorough documentation, clear communication, and unbiased reporting, Diversified Inspection Resources helps protect asset owners, contractors, and municipalities by delivering reliable quality assurance and long-term confidence in manhole rehabilitation projects.
Manhole Remediation Consultants
DIR Manhole Remediation Consultants (or rehabilitation specialists) help assess, support design, and manage repairs or upgrades for sewer and stormwater manholes. These consultations often include:
- Condition assessments (e.g., CCTV inspection, structural surveys)
- Inflow/infiltration (I/I) analysis and testing
- Support Engineering Professionals (EP) in designing the appropriate manhole rehabilitation
- Material and method recommendations (coatings, grouting)
- Project management, construction coordination, and compliance support during the rehab stages
- Supervise and oversight of trenchless technologies such as coating, joint sealing, and corrosion protection.
- Support lifecycle planning and asset management
Coating Remediation Consultants
DIR Coating Remediation Consultants are specialist who provides expert advice, inspection, and technical guidance on coatings (paints, protective finishes, corrosion barriers, etc.), especially when problems arise. These consultations often include:
- Failure analysis — diagnosing why a coating failed or is deteriorating.
- Specification and application guidance — recommending the right coatings for performance and environment.
- Inspection & quality control — verifying that coatings were applied properly.
- Remediation planning — advising how to repair or replace failed coatings to restore protection.
- Expert witness services — supporting legal or insurance evaluations related to coating failures.
DIR consultants often work in industrial, refinery, commercial, structural, or water and waste water environments where coatings protect against corrosion, weather, chemicals, or abrasion
Wastewater & Stormwater Pipe Remediation Consultants
DIRs inspection and consulting teams provide comprehensive wastewater and stormwater remediation consulting services. Using advanced inspection technologies, we assess the condition of pipelines, structures, and associated assets to identify defects, blockages, inflow and infiltration sources, and structural deterioration. We translate inspection findings into clear, actionable recommendations, helping clients determine the most cost-effective and technically sound rehabilitation solutions, including trenchless and traditional repair methods.
We deliver wastewater and stormwater remediation consulting services by combining detailed inspection reports with expert analysis. Our team identifies pipeline defects, evaluates structural integrity, and provides guidance on the most effective repair or rehabilitation options to restore system performance.
Beyond delivering high-quality inspections, we partner with clients to guide them through the entire remediation process. Our wastewater and stormwater consulting services turn inspection data into practical solutions—helping you prioritize repairs, extend asset lifespan, reduce risk, and plan long-term rehabilitation strategies.
DIRs consulting services support full lifecycle asset management for wastewater and stormwater systems. We evaluate condition, classify defects, and provide remediation consulting that includes rehabilitation strategy development, risk assessment, and project prioritization. This ensures municipalities and facility owners receive data-driven recommendations for maintaining system reliability and regulatory compliance.
Potable Water Asset Remediation Consultants
DIRs team of consultants provided comprehensive potable water asset remediation, supported by advanced inspection technologies and practices. We evaluate the condition of water mains (when accessible), service lines (daylighting and leak testing), curb stops, chambers, and associated infrastructure to identify defects, structural issues, and contamination risks. Utilizing detailed video and field data along with condition assessment standards, we develop prioritized remediation strategies to restore asset integrity, extend service life, and ensure compliance with potable water quality and regulatory requirements.
Our specialists analyze inspection data to diagnose system deficiencies and recommend targeted rehabilitation solutions that maintain water quality, improve reliability, and support long-term asset management planning.
DIR has developed safe work practices and procedures to make sure each piece of inspection equipment is certified clean before it enters any potable water system. The inspection procedure includes a contamination free environment at the inspection point with operators wearing the appropriate PPE to prevent any cross contamination during the inspection process. This allows for the client to put the asset back into service without extensive disinfectant processes.
advisory subject matter experts
Industrial - Commercial - Municipal
Diversified Inspection Resources has an experienced team of Subject Matter Experts (SMEs) and Technical Experts to service your specific project needs. We can assure the success of your projects through:
Supporting the development and execution of projects - as needed by the Client.
Providing advisory services to support development of Work Scopes and Methodologies as a basis for the client to deliver successful contract award and management.
Provide delivery of the interface between client’s functional support groups.
Providing services to the client to support Scope Management and Performance, including safety, quality, cost, and schedule.
Actively supporting and managing project changes to perform to the client’s desired project scope, schedule, and budget.
Providing support services to assist with contract awards and monitoring of contractor performance on the client’s behalf.
Supports projects with Portfolio Management including:
- Risk Identification and Mitigations (Including Quality Concerns) for assigned scope,
- Timely and accurate cost estimates and forecasts,
- Scheduling of time baselines and forecasts, and,
- Manpower Plans and Forecasts (Including Progress Milestones and Productivity Tracking).
Creating and/or supporting the development of preventative maintenance strategies and Asset Management Plans.
Supporting development of Global Information Systems
construction and inspection coordination
Industrial - Commercial - Municipal
Diversified Inspection Resources works with the client to support primary responsibilities for a SAFE, TIMELY, AND COST-EFFECTIVE EXECUTION of all of the construction and inspection related activities using DIR’s Nine Fundamental activities as described below:
Support the client with the five Basic DIR Fundamentals of Construction & Inspection Activities:
1. Planning
2. Monitoring
3. Evaluation
4. Advising
5. Reporting
Support the Client with the four Basic DIR Fundamentals of Project Management Principles:
1. Project Execution Plans
2. Project Interface
3. Integration Asset Management
4. Effective coordination of Contractors and Suppliers